vibet Privacy Policy – How Your Personal Data Is Handled

When you register an account on vibet, we collect personal details such as your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years under Philippine gaming regulations, and set up your account correctly. You may also provide additional details when contacting our support team or updating your account profile. All information you submit must be accurate and kept up to date — providing false details is a breach of our Terms and Conditions. We only ask for what is genuinely necessary to deliver a safe and compliant gaming experience for Filipino players.

When you access the vibet platform through your mobile browser or device, we automatically collect certain technical data including your IP address, device type, operating system, browser version, and session activity logs. This data helps us maintain platform security, detect unusual or suspicious behaviour, and improve the overall performance of our mobile gaming experience. We may also use cookies and similar tracking technologies to remember your preferences and keep your session active while you play. You can manage cookie settings through your browser, though disabling certain cookies may affect how some features of the platform work. We do not use this automatically collected data to build advertising profiles or share it with third-party marketing networks.

All deposits and withdrawals on vibet are processed in Philippine pesos (PHP), and we collect transaction records associated with your account to ensure accurate accounting and regulatory compliance. Financial data such as deposit amounts, withdrawal requests, transaction timestamps, and payment method references are stored securely and used solely for the purpose of processing your transactions and resolving any disputes that may arise. We do not store full card numbers or complete bank account details on our servers — payment processing is handled through secure, regulated payment partners operating in the Philippines. Transaction records may be retained for a period required by Philippine financial regulations and anti-money laundering laws. If you have any questions about a specific transaction, our support team is available to assist you at [email protected].

vibet does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure partners — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or when we have reasonable grounds to believe that disclosure is necessary to prevent fraud or protect the safety of our players. Any such disclosure will be limited strictly to what is legally required or necessary.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. Sensitive data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception. Our systems are regularly monitored for vulnerabilities, and access to personal data within our organisation is restricted to authorised personnel who need it to perform their job functions. While no online platform can guarantee absolute security, we are committed to maintaining robust safeguards and responding promptly to any security incidents that may affect your data.

Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and in certain circumstances request the deletion of your personal data from our records. You also have the right to object to the processing of your data for specific purposes and to be informed about how your data is being used. To exercise any of these rights, you can contact our support team at [email protected] with your request, and we will respond within the timeframe required by applicable law. Please note that some data may need to be retained even after an account closure to comply with our legal and regulatory obligations in the Philippines. We are committed to handling all data subject requests fairly, transparently, and without undue delay.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine laws and regulations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through the contact details held on their account. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Continued use of the vibet platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any concerns about how your data is handled, please do not hesitate to reach out to us at [email protected] before continuing to use the platform.